Understanding Refund Policy for FileMaker BaseElements

When it comes to refunds, we at 'Company Name' are committed to listening to our customers and providing assistance when legitimate issues arise. However, due to the nature of our electronic products and the fact that they cannot be returned, we do not offer refunds by default if a customer decides the product does not meet their requirements.

Before making a purchase, we suggest that all customers take advantage of our 30-day trial period, which is available for all Developer Products. This allows you to thoroughly test BaseElements and determine whether it meets your needs before committing to a purchase.

In addition, we offer competitive upgrade pricing for those who already have a copy of a competitor's product and wish to switch to BaseElements. We also provide discounts for Not For Profit or Education organizations.

If you are due a refund, please contact us with the details of your previous purchase, and we will send you a discount coupon. Refund requests are considered on a case-by-case basis, and our team will work with you to resolve any issues related to the functioning of FileMaker BaseElements.

We also offer perpetual licences for a single major version of BaseElements, which can be used indefinitely much like a FileMaker Perpetual Licence. Annual Licences, on the other hand, are 12-month subscriptions that automatically renew every year and managed through Chargify. If you need to make changes to your renewal payment method, please contact us after your first purchase.

For more information about our refund policy, purchasing options, and trial versions, please visit our website or contact our support team directly. We look forward to working with you and providing the best possible experience for your software needs.

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